Looking back at all of Dianne Doyle’s accomplishments from when she was a staff nurse to her becoming one of B.C. nursing’s most accomplished leaders, it’s incredible to see that a single person could have done so much. From reducing wait times throughout Providence Health Care (PHC) to fostering award-winning innovation in diagnostic treatment and helping set national standards of public health service—not to mention the front-line care she delivered for years as a staff nurse—PHC President & CEO Dianne Doyle has been a true champion of her profession for 40 years.
“Dianne continues to sustain the special calling of Providence Health Care,” says UBC Adjunct Professor Robert Smith. Directing an operating budget of more than $750 million per year at PHC, one of Canada’s largest faith-based health care organizations, Dianne oversees health services to the public, with an emphasis on vulnerable populations. “In guiding her organization, she has a special ability to accommodate, collaborate and innovate. Her inquisitive mind, strong belief, respect, a fundamental desire to care, and trust for others can be felt by all,” he says.
She has coordinated many initiatives to improve health care access and flow, resulting in reduced wait times in emergency departments, a constant bane to successful health care delivery. The result has been improved patient safety and better morale for patients and staff as well as accolades from B.C.’s Minister of Health. Dianne also helped facilitate two teams’ development of a Foot and Ankle Pathway and Sepsis Protocol leading to a 3M National Award for Innovation. The pioneering Diagnostic Treatment Pilot Project and Patient Safety Huddles and Tracker System in Medicine are just a few more examples of initiatives Dianne has helped foster. That support for innovation among staff has motivated many around her. Under Dianne’s leadership, PHC was recognized in 2012 as one of B.C.’s Top Employers as well as one of the best employers for new Canadians.
“Dianne has promoted and led the integration of care, education and research to improve the health of people across B.C. and around the world,” says PHC Chief of Professional Practice David Byres.
In addition to her commitment to improving health of the general public, Dianne has also made a great impact for the most vulnerable and disadvantaged members of society, such as the elderly or patients with HIV or AIDS, mental illness, addiction, or complex cardio-pulmonary and kidney illnesses. For instance, she recently opened 15 new mental health beds at St. Paul’s Hospital and opened the Providence Crosstown Clinic in Vancouver’s downtown eastside to provide methadone treatment and urban health services.
“Dianne’s belief in others, her high principles of integrity, transparency, and sense of care and giving, set her in a special group of leaders in our country,” Smith says.
These values are demonstrated outside of her profession in her volunteer work for many non-profits, participation on the North Shore Regional Board Women’s Health Advisory Committee and in her incredible accomplishment of climbing Mount Kilimanjaro to raise money and awareness for the Alzheimer Society of B.C. Today, Dianne continues to help nurses and her community aspire to new heights.