The College is committed to protecting your privacy. We seek to use best practices in holding any personal information we collect. We collect, use and disclose personal information in accordance with our province's Health Professions Act (HPA), Freedom of Information and Protection of Privacy Act (FIPPA) and other applicable legislation.
Some of the information on our Register is publicly available under Section 22(1) of the HPA and section 3.05 of the College Bylaws, some of which can be viewed through our Nurse Verification Service. This Privacy Statement does not cover that information.
We have people who are responsible for making sure we comply with privacy legislation. Our Registrar/Chief Executive Officer is ultimately accountable for the College's compliance with FIPPA.
If you are a nurse and have questions about the personal information that we collect, please contact our Registration Program Manager at 604.736.7331 or 1.800.565.6505.
Other people such as contractors, vendors and members of the public with any questions about how we collect information can contact our Chief Officer, Information and Finance at the same phone numbers.
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We collect (and, where applicable, use or disclose) personal information from our registrants (nurses) and people who apply for registration as a nurse (applicants) to:
Contact nurses about our programs or activities, and to obtain nurses' feedback on them.
Obtain opinions and feedback from nurses on nursing regulatory issues
As part of a nurse's registration, we share nurses' personal information with these organizations for the following purposes:
1. The B.C. Ministry of Health for the BC Provider Registry System, who uses nurses' information:
2. A nurse's employer, where required by Part 4 of the BC Criminal Records Review Act.
3. The Canadian Institute for Health Information (CIHI), who use nurses' information:
4. The British Columbia Internationally Educated Nurses Assessment Service, when we require an applicant to undergo a Substantially Equivalent Competency (SEC) Assessment.
5. Service providers and contractors contracted to provide services to the College that require them to handle personal information. These service providers and contractors agree in writing to protect personal information and comply with FIPPA. The College's contract language is based on language provided by B.C.'s Office of the Chief Information Officer.
Furthermore, we will also share a nurse’s contact information with the following organizations for those nurses who give their consent:
1. the Association of Registered Nurses of British Columbia (ARNBC), for the purpose of receiving newsletters and other communications from them; and
2. the Canadian Nurses Association (CNA) for the purpose of receiving newsletters and other communications (such as Canadian Nurse Magazine) from them.
We share the following information with the Canadian Nurses Protective Society (CNPS), for the purpose of the administration of CNPS’ professional liability protection program; such sharing is authorized by sections 21 and 22 of the Health Professions Act and sections 33.1(1)(c) and (l) of FIPPA: registrant name, identification number, professional designation, business address, business telephone number and registration status dates.
We only collect personal information from nurses and others when allowed to by law, or with the person's consent.
When we need to collect personal information about someone, we usually get the information directly from that person. We will collect personal information from another source when we:
We only collect and use personal information that is needed to meet the purposes described above.
For credit and debit card payments made to CRNBC, we designed our systems so that credit and debit card information is collected directly on our behalf by our payment processor, Moneris Solutions. We do not collect or store any credit or debit card information ourselves. Any credit or debit card information that CRNBC receives by mail, email or fax will be destroyed without being processed.
We only share nurses' and applicants' personal information with the organizations listed above, unless authorized or required by law or court order, or with the individuals' consent. When we send invitations to participate in third-party research or surveys, we do not share any personal information with that outside organization.
We keep personal information used to make a decision about an individual for a minimum of one year. Other personal information may be kept for longer, for example if required by law for financial records.
The personal information we collect and use is generally stored only in Canada. We however may occasionally use US-based systems and service providers as permitted under section 33.1(1)(l) of FIPPA. Personal Information stored outside Canada may be accessible to authorities in those jurisdictions according to the law of those jurisdictions.
We make every reasonable effort to ensure that personal information is accurate and complete. We may contact you for an update if we become aware that your information is inaccurate.
It is your responsibility to contact us if your information needs to be updated. Nurses are required by section 17 of the BC Criminal Records Review Act to report any new charges and convictions to the College that are relevant to their registration.
Anyone who believes there is an error or omission in their information may request that it be corrected.
We are using reasonable security measures to protect the personal information we have collected. These measures are intended to prevent:
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Although all reasonable efforts are made to ensure accuracy, the information on our website is not official and may contain inaccuracies or typographical errors. Information may be changed or updated without notice. We may also edit, delete or add to the information described in this site at any time without notice.
We cannot control which websites link to our website. Such links do not indicate our endorsement.
All information on our website is provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. Anyone downloading files does so at their own risk and assumes the risk of computer viruses or other malicious programs.
In no event will CRNBC be liable to any party for any direct, indirect, special or other consequential damages for any use of our website, or on any other hyperlinked website, including, without limitation, any loss of programs or other data on your computer or otherwise, even if we are expressly advised of the possibility of such damages.
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